Software Updates & Downloads
With the occasional release of newly designed banknotes, some software-based currency verification devices, such as the CT-550, will need to have their software upgraded to the newest version.
Without the upgrade of the new software, your machine will be unable to detect banknotes that were released into circulation after you purchased your product.
CT-200 Software Updates
The software included with your CT-200 is up-to-date. There will likely be no updates until the new $100 (USD) bill is released; we estimate this will be sometime in 2023.
CT-550 Software Updates
Make sure your CT-550 needs a software update by:
- Turning your CT-550 "OFF" then "ON". During boot-up, your software version (ex: "C06") will be displayed on the screen.
- If your software version is "C06" or higher, you do not need to update your software.
* Do NOT "Run" the .zip file. Instead, "Save" the .zip file and then right-click to "Extract" the .zip file. *
CT-550 Software Update Video:
CT-550 Troubleshooting:
CT600 Software Updates
There are three methods for updating your CT600 software; please choose the method easiest for you:
Option A: Download the update file & install via USB cord
The CT-600 software is updated in the same manner as the CT-550; for step-by-step software update instructions, click here.
Option B: Request the update file be sent to you via a preloaded MicroSD card
If you would like the file to be sent to you on a preloaded MicroSD card, please contact our support team by calling us at 800.883.8822 or by emailing us at support@fraudfighter.com.
Option C: Request the update file be sent to you electronically so that you can load it onto your own MicroSD card
If you would like the file to be sent to you electronically so that you can load the file onto your own MicroSD card, please contact our support team by calling us at 800.883.8822 or by emailing us at support@fraudfighter.com.
Software Support
If you are experiencing issues with updating the software for any of our products, please contact our in-house support team:
- 800.883.8822
- support@fraudfighter.com
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